FAQ
Our question center includes answers to the most common questions about HGH and testosterone therapy at Synergya Medical. If you don’t find what you’re looking for, please send us your question and our team will gladly review it with you.
Common Questions
What exactly does Synergya Medical do?
Synergya Medical focuses on physician‑supervised hormone treatments for adults, including human growth hormone (HGH) and testosterone therapy. Our team of A4M‑certified physicians based in Costa Rica designs personalized programs for eligible U.S. and Costa Rican patients, with medications shipped through licensed pharmacies and clear medical follow‑up.
Am I a candidate for HGH therapy?
HGH therapy is not for everyone and is never prescribed based on age alone. You may be considered a candidate if you have symptoms consistent with hormone imbalance, your lab results support treatment, and our physician determines that the potential benefits outweigh the risks after reviewing your medical history. The first step is completing the Get Started form so our team can evaluate your case.
Is this telemedicine only, or do I have to travel to Costa Rica?
You can choose between a remote program and in‑person care. Many U.S. adults complete the evaluation, prescription, and follow‑up entirely through secure telemedicine and shipped medications, while others prefer to start or adjust their treatment during a visit to our clinic in San José as part of a medical tourism stay.
Is HGH therapy legal if I live in the United States?
Yes, when prescribed by a licensed physician for appropriate medical reasons. Our Costa Rica–based doctors provide legal prescriptions under local regulation and work with established pharmacies to dispense branded medications for qualified patients, including those traveling from or residing in the United States. HGH for purely cosmetic or performance‑enhancing use is not offered.
What kind of medications do you use?
We use branded, pharmaceutical‑grade hormone products sourced through authorized channels, not over‑the‑counter supplements. Treatment plans are tailored to your lab results, goals, and tolerance, and doses are adjusted over time according to follow‑up visits and blood work.
How long does it take to get started?
Once you complete the online form and provide recent blood work, most patients can move from initial review to a treatment decision within a few business days. After approval and payment, medications are typically shipped and delivered within a short timeframe, depending on your location and the specific program you choose.
Do you replace my primary doctor?
No. Synergya Medical focuses on hormone optimization and related follow‑up; we do not replace your primary care physician or emergency services. We always encourage you to keep your regular doctor informed about any treatment you start with us and to rely on local care for urgent or non‑hormone‑related issues.
Services & Medical Tourism Questions
How does the Medical Tourism Program work?
If you prefer to begin treatment in person, our concierge team can help coordinate your stay in Costa Rica. That typically includes scheduling your medical visits, helping with hotel and transportation arrangements, and guiding you through any labs or follow‑up steps, so you can combine your hormone therapy with a vacation in Manuel Antonio or San José.
How much can I save by doing treatment through Costa Rica?
Because prescriptions and medical fees are usually lower in Costa Rica compared with U.S. prices, many patients save a significant amount on long‑term hormone therapy. Exact costs depend on your prescribed dose and program length, but in general complete treatment packages here are often 40–60% less than comparable care in U.S. clinics.
What kind of support do I get once I’m on treatment?
You’ll have access to our team for questions about your protocol, refills, and follow‑up through phone, email, and messaging. Your doctor will schedule periodic check‑ins and lab reviews to adjust your treatment, and our support staff can help coordinate shipments or future visits to Costa Rica if needed.
Can I travel with my medications?
Many patients travel with their prescribed hormones, but you should always carry them in the original pharmacy packaging along with your prescription, and follow airline and border regulations. Our team can give general guidance on storage and travel preparation, but you are responsible for complying with local laws in your home country and any country you transit.
Are there risks or side effects I should know about?
All hormone therapies carry potential risks, which is why we adjust doses carefully and monitor your progress over time. Before starting any program, your physician will review possible side effects, what to watch for, and which symptoms require you to contact us or your local doctor promptly, so you can make an informed decision.
What if I already had hormone therapy somewhere else?
If you have used HGH or testosterone before, we will ask for details about medications, doses, lab results, and how you felt on treatment. This history helps our medical team decide whether to continue, adjust, or change your approach, always starting from a safety‑first perspective rather than simply repeating a previous protocol.
Didn’t Find the Answer? Ask our team directly.
If you still have doubts about HGH or testosterone therapy, our staff can review your case and point you in the right direction.
